Customer Support Specialist

A new Customer Support Specialist role is open at Suraj P K (Anvaya HR Inc), Silk Board, Bengaluru. Salary is up to ₹26,000/month. No experience? You can still apply. 10 candidates will be hired for this role.

In the employer’s words

Key Responsibilities:- Manage Outbound Calls With Professional Communication.- Resolve Customer Queries Regarding Gold, Platinum, And Diamond Jewellery.- Generate Leads By Encouraging Store Visits And Maintaining Accurate Interaction Records.- Contribute To The Continued Success Of A Leading Jewellery Brand. Type : Domestic | Languages : Hindi, English

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹18,000 – ₹26,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• A patient, calm under pressure attitude

Job at a glance

• Location: Silk Board, Bengaluru, Karnataka
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

Click Apply to send your profile to Suraj P K (Anvaya HR Inc). It takes less than a minute.