Customer Care Executive

(T.E.A.) Pvt Ltd is looking for a Customer Care Executive to join its team in Kirti Nagar, Delhi. 10 candidates will be hired for this role. Salary is up to ₹14,000/month. Great for first-time job seekers.

In the employer’s words

Customer Executive Acts As The Primary Link Between A Company And Its Customers, Managing Communications, Resolving Issues, And Building Long-Term Brand Loyalty. Type : Inbound | Languages : Hindi, English

Compensation

Compensation: ₹12,000 – ₹14,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound
• Male Only
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• You are polite and patient

What the job involves

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Kirti Nagar, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by (T.E.A.) Pvt Ltd.