Customer Care Associate

Tricity Realators has an opening for a Customer Care Associate based in Mohali. No experience? You can still apply. The pay goes up to ₹18,000/month. 5 candidates will be hired for this role.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English
• Male Only
• Good English
• Freshers can apply
• Languages: English
• A polite, calm under pressure attitude

What you will do

• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Job details

• Work location: Mohali, Punjab
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Click Apply to send your profile to Tricity Realators. It takes less than a minute.