Customer Support Officer

Start your next role as a Customer Support Officer with Truehost It Services Private Limited in Airoli, Mumbai. Great for first-time job seekers. The pay goes up to ₹20,000/month. The team is filling 3 vacancies.

Employer’s description

Customer Support Executive.

Compensation

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

What you will do

• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Typing speed, Verbal communication, Complaint handling and CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 2:00 PM - 11:00 PM
• Vacancies: 3
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Truehost It Services Private Limited.