Customer Care Coordinator

Join VA Infosolutions India Pvt Ltd as a Customer Care Coordinator in Peera Garhi, Delhi. The pay goes up to ₹15,500/month.

Employer’s description

Customer Care For It Products Like Computer, Aio, Tv Search Engineers Pan India For Repair And Service, Mail'S, Phone Callas, Generate Tickets. Dispatch Material And Pickup Material And Others. Basic Excel, MS Word | Skills Needed : Email, Computer

Key responsibilities

As a Customer Care Coordinator, your work will include:

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹13,500 – ₹15,500 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Basic Excel, Computer, Email, Ms Word
• Female Only
• Basic English
• Freshers can apply
• Basic Excel, MS Word
• Skills Needed: Email, Computer
• Someone polite and calm under pressure

Quick facts

• Job location: Peera Garhi, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

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