Customer Care Coordinator

Join Verma Laminate Industries as a Customer Care Coordinator in Mayapuri, Delhi. 10 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Telesales Executive With Good Communication Skills. Experienced In Calling Customers, Explaining Products, Solving Queries, And Closing Sales. Able To Achieve Sales Targets, Build Customer Relationships, And Provide Friendly Customer Service.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with CRM tools, Typing speed, Complaint handling, Active listening
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Mayapuri, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to Verma Laminate Industries. It takes less than a minute.