Customer Care Associate (Cca)

Vizhve8 Hr Service wants to bring on a Customer Care Associate (Cca) for its Navi Mumbai, Mumbai team. Salary is up to ₹22,000/month. Great for first-time job seekers. 15 candidates will be hired for this role.

In the employer’s words

Navi Mumbai Role :Customer Support Representative Shift: Fixed Day Shift Weekly Off: Sunday In-Hand Salary: 20,000 Ctc: 23,00025,000 Immediate Joiner Preferred Incentives Will Be There. Type : Inbound, Domestic | Languages : English

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English
• A polite, calm under pressure attitude

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹20,000 – ₹22,000 per month.

Position details

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 15
• Employment type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Vizhve8 Hr Service today.