Customer Care Coordinator

Voltriq India Pvt. Ltd is hiring a Customer Care Coordinator in Uttam Nagar, Delhi. 2 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Handling Customer Queries. Customer Support. Complaint Register On Crm. Calls & Mails Queries Fulfill. Monitor Network Performance, Troubleshoot Issues, And Implement Upgrades. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: Active listening, Typing speed, Complaint handling, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

What you will do

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Uttam Nagar, Delhi, Delhi
• Job type: Full time
• Openings: 2
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Voltriq India Pvt. Ltd.