Customer Care Associate (Cca)

Wc Consultancy Training Services Pvt Ltd wants to bring on a Customer Care Associate (Cca) for its Airoli, Mumbai team. There are 30 open positions. The pay goes up to ₹30,000/month.

In the employer’s words

Freshers & Experienced Candidates Can Apply Excellent English Communication Skills Required Good Customer-Handling And Problem-Solving Skills Candidates Comfortable With Rotational Shifts Are Preferredwhat We Offer: Competitive Salary Package Growth & Career Development Opportunities Performance-Based Incentives. Type : International | Languages : English

Key responsibilities

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹18,000 – ₹30,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone customer-first and patient

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Wc Consultancy Training Services Pvt Ltd today.