Customer Care Associate (Cca)

Youth Challenge Services Private Limited is hiring a Customer Care Associate (Cca) in Sector 2 - Noida, Delhi. The team is filling 20 vacancies. No experience? You can still apply. You can earn up to ₹15,000/month.

Note from the employer

Make Outbound Calls To Potential Customers In Retention/Collection Process. Explain Products/Services Clearly And Effectively Handle Customer Queries And Provide Accurate Information Maintain Records Of Calls And Follow-Ups Achieve Daily/Weekly Targets. Type : Outbound | Languages : Bengali, English, Hindi

Eligibility

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with Bengali, English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Bengali, English, Hindi
• Someone polite and calm under pressure

What the job involves

• You'll escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Position details

• Location: Sector 2 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 20
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Youth Challenge Services Private Limited.