Customer Care Associate (Cca)

Start your next role as a Customer Care Associate (Cca) with Chetana Rajiv Asekar (Subhadra Jobs Consultancy) in Salt Lake, Kolkata. Great for first-time job seekers. Salary is up to ₹19,000/month. The team is filling 30 vacancies.

Employer’s description

We Are Giving A Free Jobs. Qualification: Graduate/Undergraduate Experience: Experience In Sales At Least 1 Year With Proper Documents. Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 23K Ctc/ 24K Ctc Candidates Should Be Fluent In English, Hindi. Type : Inbound, Domestic, Outbound, Sales | Languages : Hindi, English

What you get

Salary: ₹12,000 – ₹19,000 per month, based on skills and experience.

What you will do

As a Customer Care Associate (Cca), your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Job at a glance

• Work location: Salt Lake, Kolkata, West Bengal
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Chetana Rajiv Asekar (Subhadra Jobs Consultancy) today.