Customer Care Associate (Cca)

A new Customer Care Associate (Cca) role is open at Chetana Rajiv Asekar (Subhadra Jobs Consultancy), Salt Lake, Kolkata. There are 20 open positions. Freshers can apply. The pay goes up to ₹19,000/month.

In the employer’s words

We Are Giving A Free Jobs.Qualification: Graduate/Undergraduateexperience: Experience In Sales Atleast 1 Year With Proper Documents.Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 13K Ctc/ 19K Ctc Candidates Should Be Fluent In English, Hindi. Languages : Hindi, English

What the job involves

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹13,000 – ₹19,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Job details

• Job location: Salt Lake, Kolkata, West Bengal
• Work mode: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Chetana Rajiv Asekar (Subhadra Jobs Consultancy).