Customer Care Associate (Cca)

A new Customer Care Associate (Cca) role is open at Chetana Rajiv Asekar (Subhadra Jobs Consultancy), Salt Lake, Kolkata. 30 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹19,000/month.

Note from the employer

We Are Giving A Free Jobs.Qualification: Graduate/Undergraduate Experience: Experience In Sales Atleast 1 Year With Proper Documents.Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 13K Ctc/ 19K Ctc Candidates Should Be Fluent In English, Hindi. Type : Outbound, Domestic, Inbound, Sales | Languages : Hindi, English

Compensation

Salary: ₹13,000 – ₹19,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound, Sales
• Languages: Hindi, English
• Someone patient and polite

Quick facts

• Job location: Salt Lake, Kolkata, West Bengal
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from office

Click Apply to send your profile to Chetana Rajiv Asekar (Subhadra Jobs Consultancy). It takes less than a minute.