Customer Care Associate (Cca)

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring a Customer Care Associate (Cca) in Salt Lake, Kolkata. The pay goes up to ₹18,000/month. No experience? You can still apply. 30 candidates will be hired for this role.

Employer’s description

We Are Giving A Free Jobs. Qualification: Graduate/Undergraduate Experience: Experience In Sales Atleast 1 Year With Proper Documents. Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 13K Ctc/ 18K Ctc Candidates Should Be Fluent In English, Hindi. Type : Inbound, Domestic, Outbound | Languages : Hindi, English

Salary

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Hindi, English
• You are polite and customer-first

What the job involves

• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Salt Lake, Kolkata, West Bengal
• Openings: 30
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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