Customer Care Associate (Cca)

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) wants to bring on a Customer Care Associate (Cca) for its Salt Lake, Kolkata team. The team is filling 30 vacancies. The pay goes up to ₹17,000/month.

Employer’s description

Harig For Frm Process Voice And Chat Process So 12Th Pass Is Fine V3 Lavel Cumation Ok Like Canidtete English Red And Writeen Mandatery Good English Speking Salery 15 To 17 K So Bothe Can Apply Urjant Joing So Call Me 9322207934. Type : Domestic, Inbound | Languages : Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Basic English
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English

What you get

The salary for this role is ₹15,000 – ₹17,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Salt Lake, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Chetana Rajiv Asekar (Subhadra Jobs Consultancy) today.