Chat Process Executive

Looking for a Chat Process Executive role in Hi Tech City, Hyderabad? Fly Consulting Services is hiring now. Salary is up to ₹21,000/month. 25 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Domestic, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi
• Someone calm under pressure and patient

Salary

Compensation: ₹16,000 – ₹21,000 per month.

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.

Job at a glance

• Job location: Hi Tech City, Hyderabad, Telangana
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 25

Apply today and take the next step in your career with Fly Consulting Services.