Chat Support Executive

Start your next role as a Chat Support Executive with Fortune Staffing Private Limited in Mohali. The pay goes up to ₹16,000/month. The team is filling 2 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Domestic | Languages : Hindi, English

Key responsibilities

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹13,000 – ₹16,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, English

Position details

• Job location: Mohali, Punjab
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Ready to start? Upload your resume and apply to Fortune Staffing Private Limited today.