Customer Support Engineer

Harmony Building Automation Pvt Ltd wants to bring on a Customer Support Engineer for its Thane West, Mumbai team. No experience? You can still apply. There are 2 open positions. The pay goes up to ₹18,000/month.

In the employer’s words

Customer Support Engineer. CCTV, Fire Fighting Equipment

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What you get

Compensation: ₹15,000 – ₹18,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Cctv and Fire Fighting Equipment
• Male Only
• Basic English
• Freshers can apply
• CCTV, Fire Fighting Equipment
• A calm under pressure, patient attitude

Position details

• Work location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Harmony Building Automation Pvt Ltd.