Chat Support Executive

IBV Technologies Private Limited is looking for a Chat Support Executive to join its team in Raja Park, Jaipur. No experience? You can still apply. There are 10 open positions. The pay goes up to ₹20,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International, Inbound, Outbound, Sales | Marketing

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Inbound, International, Marketing, Outbound and Sales
• Female Only
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound, Sales
• Marketing
• You are calm under pressure and customer-first

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Raja Park, Jaipur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Vacancies: 10
• Work mode: Office-based
• Employment type: Full time
• Timings: 9:00 AM - 5:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by IBV Technologies Private Limited.