Customer Service Manager

Investation Team Private Limited is hiring a Customer Service Manager in Dombivali, Mumbai. The team is filling 20 vacancies. You can earn up to ₹40,000/month.

Employer’s description

Drive Customer Acquisition Through Structured Sales Activities.Promote And Sell Banking Products Including Casa, Fixed Deposits, Term Deposits, Insurance, And Other Third-Party Products.Achieve Assigned Sales And Revenue Targets.Handle Direct Sales And Cross-Selling Of Liability And Wealth Management Products.Support Other Business Units To Enhance. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan, Insurance

Salary

You will be paid ₹20,000 – ₹40,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Insurance and Loan
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Insurance
• Someone customer-first and polite

What the job involves

As a Customer Service Manager, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Dombivali, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

Apply today and take the next step in your career with Investation Team Private Limited.