Customer Service Manager

Join Rrd Roadcare Pvt Ltd as a Customer Service Manager in Kamothe, Mumbai. The pay goes up to ₹30,000/month. There are 2 open positions.

Note from the employer

Call For Customer Vehicle Service. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound

Pay and perks

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Eligibility

• 1 to 2 years of experience in a similar role
• Below 10th or equivalent
• Good knowledge of Domestic, Inbound and Outbound
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• You are patient and calm under pressure

Job details

• Job location: Kamothe, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Rrd Roadcare Pvt Ltd reviews applications regularly.