Chat Process Executive

Pradeep Tech Services wants to bring on a Chat Process Executive for its Pune Cantonment, Pune team. Freshers can apply. The team is filling 20 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Sales

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Sales
• Basic English
• Freshers can apply
• Type: Sales
• You are patient and polite

Job at a glance

• Job location: Pune Cantonment, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Work mode: Work from office

Click Apply to send your profile to Pradeep Tech Services. It takes less than a minute.