Customer Support Engineer

Looking for a Customer Support Engineer role in remote? Sharma Enterprises is hiring now. You can earn up to ₹15,000/month. Great for first-time job seekers. 3 candidates will be hired for this role.

In the employer’s words

Install Printer And Software In Hospitals/ Diagnostic Centres. Problem Resolution By Telecalling, Remote Access And Client Place Visit. Travelling Across Rajasthan. Regular Client Visits. Languages : Hindi

What the job involves

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi
• You are calm under pressure and patient

Salary

The salary for this role is ₹15,000 per month.

Job at a glance

• Work location: remote
• Work mode: Remote (work from home)
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 3
• Employment type: Full time
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday

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