Customer Care Executive

Sharp Hrd Services Private Limited is looking for a Customer Care Executive to join its team in Vashi, Mumbai. 10 candidates will be hired for this role. You can earn up to ₹21,000/month.

Employer’s description

We Are Looking For An It Support Executive To Join Our Banking It Operations Team. The Ideal Candidate Will Handle Customer Support Activities Related To Email Communication, Inbound/Outbound Calls, And Branch-Level Technical Assistance. This Role Requires Good Communication Skills, Basic It Knowledge, And A Customer-Focused Approach. Type : Inbound, Outbound | Languages : Marathi

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Who can apply

• Open to freshers
• Education: Graduate
• Comfortable with Inbound, Marathi, Outbound
• Male Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Marathi
• You are patient and customer-first

Compensation

The salary for this role is ₹16,000 – ₹21,000 per month.

Job details

• Work location: Vashi, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Sharp Hrd Services Private Limited.