Chat Process Executive

A new Chat Process Executive role is open at Thaagam Foundation, Chetpet, Chennai. Great for first-time job seekers. The team is filling 10 vacancies. The pay goes up to ₹14,000/month.

Note from the employer

Non-Voice Fundraising Executive Is Responsible For Collecting Funds From Donors Through Non-Voice Channels Such As Email, Whatsapp, Sms, Social Media, And Online Platforms, While Maintaining Positive Donor Relationships And Accurate Records. Type : Outbound, Inbound, Sales | Languages : Telugu, Tamil, Hindi, English

Salary

Compensation: ₹12,000 – ₹14,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Outbound, Sales, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: Telugu, Tamil, Hindi, English

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Quick facts

• Job location: Chetpet, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Click Apply to send your profile to Thaagam Foundation. It takes less than a minute.