Chat Process Executive

Start your next role as a Chat Process Executive with Thaagam Foundation in Chetpet, Chennai. Great for first-time job seekers. The pay goes up to ₹15,000/month. There are 10 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, Telugu, Tamil, English

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Hindi, Telugu, Tamil, English

Position details

• Location: Chetpet, Chennai, Tamil Nadu
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Apply today and take the next step in your career with Thaagam Foundation.