Customer Care Associate

Universal Hiring Solution has an opening for a Customer Care Associate based in Thane West, Mumbai. There are 29 open positions. Freshers can apply. You can earn up to ₹42,000/month.

Employer’s description

We Are Looking For Candidates Who Have Experience Into International Bpo, For Customer And Collection With Fluent English Communication. Type : International

What you get

The salary for this role is ₹35,000 – ₹42,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with International
• Good English
• Freshers can apply
• Type: International

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 06:30 pm - 3:30am | Monday to Friday
• Work type: Work from office
• Vacancies: 29

Interested? Apply now on BetterJobs with your resume — Universal Hiring Solution reviews applications regularly.