Chat Support Executive

A One It Solution wants to bring on a Chat Support Executive for its Jagatpura, Jaipur team. The team is filling 5 vacancies. Salary is up to ₹15,000/month.

Note from the employer

We Are Hiring Chat Process Executivejob Role: Chat Process Executiveexperience: Freshers Can Applyqualification: 12Th Pass / Graduateskills Required:Basic Computer Knowledgebasic Ms Excel Knowledgegood Written Communication Skillsjob Responsibilities:Handle Customer Queries Through Chat.Provide Accurate Information And Support To Customers.Resolve Customer Issues Professionally.Maintain Customer Records And Update Basic Excel Sheets.Eligibility:Freshers Are Welcome.Basic Computer Knowledge Is Required.Willingness To Learn And Work In A Team. Interested Candidates Can Apply Now.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Verbal communication, CRM tools, Complaint handling and Typing speed
• No English required
• Freshers can apply
• A calm under pressure, customer-first attitude

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Jagatpura, Jaipur, Rajasthan
• Interview timings: 10:00 am - 1:00pm | Monday to Saturday
• Work type: Office-based
• Openings: 5
• Job type: Full time
• Working hours: rotational shift | Monday to Saturday

Apply today and take the next step in your career with A One It Solution.