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Conflict Resolution Form

A conflict resolution form records the outcome of a meeting where two colleagues and a facilitator worked through a disagreement. It lists the issues discussed, what each person has agreed to do differently, shared working norms and a review date, and both parties sign it as a commitment.

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[Company Logo][Company Name]

CONFLICT RESOLUTION FORM

Ref. No.:: [Reference Number]
Meeting Date:: [Date]
Facilitator:: [Facilitator Name], [Designation]

Parties

Party A	[Employee Name], [Designation], [Department]
Party B	[Employee Name], [Designation], [Department]

Issues Discussed

[Issue 1, e.g., allocation of client follow-ups]
[Issue 2, e.g., tone in team chat]
[Issue 3]

Agreed Commitments

Party	Commitment	By When
Party A	[Specific action]	[DD/MM/YYYY]
Party A	[Specific action]	[DD/MM/YYYY]
Party B	[Specific action]	[DD/MM/YYYY]
Party B	[Specific action]	[DD/MM/YYYY]

Shared Working Norms

Raise concerns privately and directly first, before escalating
Keep communication respectful in person, on email and in group chats
[Other norm agreed]

Review

Review meeting date
Support needed from manager or HR

We agree to the commitments above voluntarily. We understand this record is confidential, that it is not a disciplinary document, and that either of us may approach HR if the agreement is not working or if any unfair treatment follows this discussion.

Party A
[Employee Name]
Date: [Date]

Party B
[Employee Name]
Date: [Date]

Facilitator
[Facilitator Name]
Date: [Date]

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What this template includes

Meeting details and facilitator name
Issues discussed in neutral terms
Specific commitments from each party
Shared working norms, such as response times and how to raise issues
Review date to check progress
Signatures showing voluntary agreement

When to use it

At the end of a facilitated conversation between two employees
After a manager helps team members agree on how to divide work
When a workplace conflict form has been reviewed and a resolution meeting held
To record a fresh start after a minor dispute that did not need formal action

How to customise this template

1Write commitments as observable actions, e.g. 'reply to task emails within one working day'
2Add more commitment rows if more than two people are involved
3Set the review date two to six weeks out
4Store with the conflict form in the employee relations file
5Give each party a signed copy

HR tips

Commitments must be agreed, not imposed, for the form to work
Balance commitments so neither side feels blamed
Hold the review meeting even if things seem better
If the conflict involves misconduct, use the complaint or disciplinary process instead

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Frequently asked questions

What is a conflict resolution form?+

A record of the agreement reached between colleagues after a conflict resolution meeting, listing commitments and a review date.

Is the conflict resolution form legally binding?+

It is an internal record of agreed behaviour, not a legal contract. Breaches may be handled under normal company policies.

Who facilitates conflict resolution?+

Usually the common manager or an HR business partner who is neutral to both parties.

All 50 employee relations & grievances →

[Company Logo][Company Name]
WORKPLACE CONFLICT FORM
Company:
[Company Name]
Form No.:
[Reference Number]
Date:
[Date]
1. Submitted By
Name [Employee Name]
Employee ID [Employee ID]
Designation / Department
Submitting as: Party to the conflict / Manager / Other
2. Parties Involved
Name Designation Department Working Relationship
[Employee Name] [Designation] [Department] [Peer / Reports to / Cross-team]
[Employee Name] [Designation] [Department] [Relationship]
3. Nature of Conflict
Form · Word
Workplace Conflict Form
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[Company Logo][Company Name]
EMPLOYEE GRIEVANCE FORM
Company:
[Company Name]
Grievance Case No.:
[Reference Number]
Date of Submission:
[Date]
Use this form to formally raise a work-related grievance. Please write clearly and attach any supporting documents. Complaints of sexual harassment must be submitted to the Internal Committee under the company's POSH policy and not on this form.
Section A: Employee Details
Employee Name
Employee ID
Designation
Department
Work Location
Reporting Manager
Mobile Number
Official Email
Section B: Nature of Grievance
- Salary, wages, overtime or deductions
- Leave or attendance
- Working conditions, shift or safety
- Transfer, promotion or appraisal
- Interpersonal issue with a colleague or manager
- Application of a company policy
- Other (please specify)
Form · Word
Employee Grievance Form
Download .docx
[Company Logo][Company Name]
EMPLOYEE COMPLAINT FORM
Company:
[Company Name]
Complaint No.:
[Reference Number]
Date:
[Date]
This form is used to report conduct that you believe breaches company rules or the code of conduct. All complaints are treated confidentially. If your complaint relates to sexual harassment, please approach the Internal Committee directly as per the company's POSH policy.
1. Complainant Details
Employee Name
Employee ID
Designation
Department
Work Location
Contact Number
Preferred mode of contact
2. Person(s) Complained Against
Name
Designation / Role
Department or Organisation (if vendor/customer)
Relationship to you (colleague, supervisor, vendor, other)
Form · Word
Employee Complaint Form
Download .docx
[Company Logo][Company Name]
GRIEVANCE INVESTIGATION FORM
Case No.:
[Reference Number]
Date Opened:
[Date]
Classification:
Strictly Confidential
Part 1: Case Details
Complainant [Employee Name], [Employee ID], [Department]
Respondent (if any): Name, Designation, Department
Date grievance received
Grievance category
Part 2: Terms of Reference
Issue 1 to be investigated
Issue 2 to be investigated
Issue 3 to be investigated
Matters outside scope (if any)
Target completion date
Part 3: Investigator Appointment and Independence
Form · Word
Grievance Investigation Form
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[Company Logo][Company Name]
GRIEVANCE RESOLUTION LETTER
Ref. No.:
[Reference Number]
Date:
[Date]
To,
[Employee Name]
[Designation], [Department]
Employee ID: [Employee ID]
Subject: Outcome of your grievance dated [Date]
Dear [Employee Name],
Thank you for raising your grievance regarding [brief description] and for attending the hearing on [Date]. The matter has been reviewed by [Name, Designation], who considered your account, the documents you provided, and information gathered from [relevant departments / witnesses].
Outcome: Your grievance has been [upheld / partly upheld / not upheld].
Letter · Word
Grievance Resolution Letter
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[Company Logo][Company Name]
WORKPLACE COMPLAINT FORM
Site / Unit:
[Work Location]
Form No.:
[Reference Number]
Date:
[Date]
Anyone working at this site may use this form. You may give your name or leave it blank. For complaints of sexual harassment please contact the Internal Committee: [IC Presiding Officer Name], [Phone].
About You (optional)
Name
Employee ID / Gate Pass No.
Category: Employee / Contract Worker / Trainee / Apprentice
Contractor Company (if applicable)
Department / Line
Shift
Contact Number
Type of Complaint
- Safety hazard or unsafe practice
- Washroom, drinking water or hygiene
- Canteen or food quality
- Transport or shuttle
- Wages, overtime or deductions
- Behaviour of a person
- Equipment, PPE or tools
- Other
Form · Word
Workplace Complaint Form
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Form · Word
Mediation Request Form
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[Company Logo][Company Name]
EMPLOYEE COUNSELLING FORM
Ref. No.:
[Reference Number]
Date of Session:
[Date]
Record Type:
Non-disciplinary
Employee Details
Employee Name
Employee ID
Designation
Department
Reporting Manager
Counselled by (name and designation)
Area of Concern
- Work quality or targets
- Attendance or punctuality
- Workplace behaviour
- Adherence to process or policy
- Other
Discussion
Form · Word
Employee Counselling Form
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Conflict Resolution Form

Preview of the form

Parties

Issues Discussed

Agreed Commitments

Shared Working Norms

Review

What this template includes

When to use it

How to customise this template

HR tips

Frequently asked questions

1. Submitted By

2. Parties Involved

3. Nature of Conflict

Workplace Conflict Form

Section A: Employee Details

Section B: Nature of Grievance

Employee Grievance Form

1. Complainant Details

2. Person(s) Complained Against

Employee Complaint Form

Part 1: Case Details

Part 2: Terms of Reference

Part 3: Investigator Appointment and Independence

Grievance Investigation Form

Subject: Outcome of your grievance dated [Date]

Grievance Resolution Letter

About You (optional)

Type of Complaint

Workplace Complaint Form

1. Person Requesting Mediation

2. Other Party / Parties

3. Summary of the Dispute

Mediation Request Form

Employee Details

Area of Concern

Discussion

Employee Counselling Form

Name	[Employee Name]
Employee ID	[Employee ID]
Designation / Department
Submitting as: Party to the conflict / Manager / Other

Name	Designation	Department	Working Relationship
[Employee Name]	[Designation]	[Department]	[Peer / Reports to / Cross-team]
[Employee Name]	[Designation]	[Department]	[Relationship]

Employee Name
Employee ID
Designation
Department
Work Location
Reporting Manager
Mobile Number
Official Email

Name
Designation / Role
Department or Organisation (if vendor/customer)
Relationship to you (colleague, supervisor, vendor, other)

Complainant	[Employee Name], [Employee ID], [Department]
Respondent (if any): Name, Designation, Department
Date grievance received
Grievance category

Issue 1 to be investigated
Issue 2 to be investigated
Issue 3 to be investigated
Matters outside scope (if any)
Target completion date

Name
Employee ID / Gate Pass No.
Category: Employee / Contract Worker / Trainee / Apprentice
Contractor Company (if applicable)
Department / Line
Shift
Contact Number

Name
Designation
Department
Has the other party been informed? (Yes/No)

Conflict Resolution Form

Preview of the form

Parties

Issues Discussed

Agreed Commitments

Shared Working Norms

Review

What this template includes

When to use it

How to customise this template

HR tips

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Frequently asked questions

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