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Free policy template · Word

Work-from-Home Policy

A work-from-home (WFH) policy sets the rules for office-based employees who occasionally work from their residence — for a sick child, a plumber visit, bad weather or a focused-work day. HR issues it so managers approve WFH days consistently and employees know the availability and security expectations.

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Preview of the policy

[Highlighted] = fill in
[Company Logo][Company Name]

WORK-FROM-HOME POLICY

Policy No.:
[Reference Number]
Version:
[Version Number]
Effective Date:
[Date]
Policy Owner:
Human Resources

1. Purpose

[Company Name] is an office-first organisation. This policy allows employees to work from their residence on an occasional basis while ensuring business continuity, availability and protection of company information.

2. Scope

It applies to confirmed employees at [Work Location] whose work can be done remotely. Roles requiring physical presence, such as reception, facilities, plant and field service, are excluded. This policy does not cover permanent remote or hybrid arrangements, which are governed by separate policies.

3. Definitions

  • WFH day: an approved working day on which the employee works from their registered residential address.
  • Core hours: [Start Time] to [End Time], during which the employee must be reachable.
  • Company-declared WFH: a day on which management directs employees to work from home due to an emergency.

4. Policy

  1. Employees may avail up to [Number] WFH days per month after completing [Number] months of service. Unused days lapse.
  2. WFH is a privilege granted on business need and not an entitlement.
  3. The employee must be logged in, reachable on phone and chat, and attend scheduled calls during core hours.
  4. Work must be done from the registered address within India unless approved otherwise in writing.
  5. WFH may not be combined with leave to extend holidays without the Reporting Manager's approval.
  6. During company-declared WFH days, all eligible employees work from home and the cap does not apply.

5. Procedure

  1. Apply in [HRMS / email] at least [Number] working day(s) in advance; for emergencies, inform the manager before core hours begin.
  2. The Reporting Manager approves or declines with reasons.
  3. At the end of the day, share a brief update of work completed if requested.
  4. Attendance is marked 'WFH' automatically on approval.

6. Responsibilities

  • Employee: maintain a quiet workspace, stable internet, and follow data security rules — lock the screen, do not let family members use the company laptop, and avoid public Wi-Fi without VPN.
  • Reporting Manager: approve fairly, monitor deliverables and track usage.
  • HR: monitor monthly WFH data and address misuse.
  • IT: provide VPN access and remote support.

7. Non-compliance

Being unreachable during core hours without reason, working from an unapproved location or breaching data security may lead to withdrawal of WFH privileges and, for repeated or serious cases, action under the Disciplinary Policy.

8. Review & Approval

HR will review this policy annually based on usage data and feedback.

Approved by
[Authorised Signatory]
[Designation]
Date: [Date]
Acknowledged by
[Employee Name]
Employee ID: [Employee ID]

What this template includes

  • Eligibility — which roles can do WFH and after how many months of service
  • Monthly cap of [Number] WFH days — keeps the office as the default place of work
  • Request and approval steps via HRMS — creates a fair, auditable record
  • Core availability hours — colleagues know when they can reach you
  • Security rules for home Wi-Fi, screen lock and family members — protects company data
  • Company-declared WFH days — for emergencies such as floods or strikes

When to use it

  • Your team is office-based but employees often ask for an odd WFH day
  • Managers approve WFH differently and others complain of favouritism
  • Monsoon flooding, transport strikes or pollution days force short-notice WFH
  • You want to cap WFH days per month without moving to a hybrid model

How to customise this template

  1. 1Set the WFH day cap and minimum service period
  2. 2List roles that cannot work from home (front desk, plant, field service)
  3. 3Insert your HRMS or email approval route and notice period for requests
  4. 4Link the clause on data security to your IT Acceptable Use Policy
  5. 5Decide whether WFH is allowed during notice period or probation

HR tips

  • Judge WFH days by output, not by how quickly someone replies on chat
  • Do not let unused WFH days carry forward — it turns into an entitlement
  • Record WFH in attendance as 'WFH', not as leave or absence
  • Be clear that WFH is not a substitute for sick leave or child care

This WFH template is a starting point. Check it against your appointment letters, any applicable standing orders and state rules, and take legal advice before linking WFH misuse to disciplinary action.

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Frequently asked questions

How many WFH days should a company allow?+

There is no legal number. Office-first companies commonly allow a small number of WFH days a month on request; write your own cap as [Number] days and review it after six months.

Is WFH treated as leave?+

No. An approved WFH day is a working day and is marked present in attendance as long as the employee is available and completes assigned work.

Can a manager refuse a WFH request?+

Yes, if the work needs physical presence, a meeting or client visit is scheduled, or the employee has already used the monthly cap. The reason should be recorded so decisions stay consistent.

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