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Workplace Behaviour Warning

A workplace behaviour warning addresses how an employee treats colleagues, customers or visitors, for example shouting, abusive language, intimidation or repeated disrespect. It describes the specific behaviour and its effect on others, offers support such as counselling, and sets out the respectful conduct expected.

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[Company Logo][Company Name]

WARNING – WORKPLACE BEHAVIOUR

Ref. No.:
[Reference Number]
Date:
[Date]
Classification:
Confidential

To,
[Employee Name]
[Designation], [Department]
Employee ID: [Employee ID]

Subject: Warning Regarding Conduct towards Colleagues

Dear [Employee Name],

[Company Name] is committed to a workplace where every person is treated with dignity and respect. On [DD/MM/YYYY], HR received a concern regarding an incident on [DD/MM/YYYY] at [Place].

Based on the statements recorded from [Number] persons present and your own account given on [DD/MM/YYYY], it has been found that [factual description, e.g. during a discussion about shift allocation you raised your voice at a colleague and used language that was insulting]. The colleague concerned has stated that this caused distress, and the work of the section was interrupted for about [Duration].

Clause [Clause Number] of the company's [Code of Conduct / Standing Orders] requires all employees to behave courteously and refrain from abusive or threatening language or conduct at the workplace.

If you have anything further to add to your account, you may submit a written statement within [Number] days of receipt of this letter. The company also offers [counselling / a facilitated conversation / anger management coaching], which you may request through [HR Name].

You are expected to:

  • Communicate respectfully with colleagues, customers and visitors at all times
  • Raise disagreements calmly with your manager or HR
  • Refrain from any form of retaliation against anyone who raised or supported this concern

Any repetition of such behaviour may result in further action under the company's disciplinary procedure.

For [Company Name]
[HR Name]
[Designation]
Received by
[Employee Name]
Date: [Date]

What this template includes

  • The specific behaviour and words used, as reported
  • Impact on the colleague, customer or team
  • Note that the complainant is protected from retaliation
  • Offer of counselling, coaching or mediation
  • Written explanation window of [Number] days
  • Clear statement of respectful behaviour expected

When to use it

  • A colleague has complained about shouting or abusive language
  • An employee was disrespectful to a customer or visitor
  • Team members report an intimidating or hostile manner
  • An argument at work escalated in front of others

How to customise this template

  1. 1Record words used only if they are needed to establish facts
  2. 2Add a mediation meeting if both parties agree
  3. 3If the behaviour is of a sexual nature, route it to the Internal Committee under the POSH Act instead
  4. 4Mention your employee assistance programme if you have one

HR tips

  • Hear both sides before issuing the warning
  • Do not name the complainant if not necessary for the employee to respond
  • Watch for retaliation after the letter is issued
  • Distinguish a one-off heated moment from a pattern of bullying

Complaints of sexual harassment must be handled by the Internal Committee under the POSH Act 2013, not through this letter. Review this template against your standing orders and seek legal advice where needed.

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Frequently asked questions

Can you give a warning letter for rude behaviour?+

Yes, if the behaviour breaches your conduct rules, after hearing the employee's version. Describe exactly what was said or done, and its effect, rather than calling the employee rude.

What if the behaviour complaint is about sexual harassment?+

It must be referred to the Internal Committee under the POSH Act 2013, which has its own inquiry procedure. Do not handle it as an ordinary behaviour warning.

Should the complainant be told about the warning?+

You can inform the complainant that action has been taken, while keeping details of the warning confidential to protect both parties.