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Free form template · Word

Canteen Feedback Form

A canteen feedback form collects employee ratings and comments on canteen food quality, hygiene, variety, service and value for money. Admin and the canteen committee use the results to review the contractor and fix specific complaints quickly.

  • Editable Word (.docx)
  • Made for India
  • 11 fill-in fields highlighted
  • Free, no sign-up

Preview of the form

[Highlighted] = fill in
[Company Logo][Company Name]

CANTEEN FEEDBACK FORM

Unit:
[Company Name], [Work Location]
Canteen Contractor:
[Contractor Name]
Feedback Period:
[Month / Year]

About You (optional)

Name
Employee ID
Department
Shift

Rate the Canteen (1 = Poor, 5 = Excellent)

AspectBreakfastLunchDinnerSnacks
Taste[1-5][1-5][1-5][1-5]
Quantity[1-5][1-5][1-5][1-5]
Hygiene and Cleanliness[1-5][1-5][1-5][1-5]
Menu Variety[1-5][1-5][1-5][1-5]
Service and Staff Behaviour[1-5][1-5][1-5][1-5]
Value for Money[1-5][1-5][1-5][1-5]

Specific Complaint (if any)

Date and Meal
Issue: Foreign matter / Stale food / Undercooked / Short quantity / Rude behaviour / Other
Description
Reported to canteen supervisor at the time: Yes / No

Suggestions

Dishes you would like added
Dishes you would like removed
Other suggestions
Submitted by (optional)
[Employee Name]
Date: [Date]

Admin Action

IssueAction Agreed with ContractorTarget DateStatus
[Issue][Action][DD/MM/YYYY][Open / Closed]
[Issue][Action][DD/MM/YYYY][Open / Closed]

What this template includes

  • Rating grid on taste, quantity, hygiene, variety, service, value
  • Meal and date of experience
  • Specific complaint section with urgency
  • Menu suggestions
  • Optional identification for follow-up
  • Admin action and closure record

When to use it

  • Monthly or quarterly canteen quality reviews
  • Before renewing or changing the canteen contractor
  • After a specific complaint such as foreign matter or stale food
  • When introducing a new menu

How to customise this template

  1. 1Change the rating scale to smileys for shop-floor use
  2. 2Translate into the local language
  3. 3Add a QR code link to an online version
  4. 4Include the contractor's name for accountability

HR tips

  • Escalate hygiene and safety complaints the same day
  • Share a monthly summary with the canteen committee
  • Keep names optional to encourage honesty
  • Thank employees and show what changed

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Frequently asked questions

How often should canteen feedback be collected?+

Monthly or quarterly is common, with a standing option to report specific complaints at any time.

Who reviews canteen feedback?+

Typically admin, HR and the canteen committee, who then discuss it with the contractor.

What if I found something unsafe in the food?+

Report it immediately using the complaint section and inform the canteen supervisor so the batch can be checked.