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Free checklist template · Word

IT Onboarding Checklist

The IT onboarding checklist is used by the IT or systems team to get a new employee’s devices, accounts and security controls ready. It covers hardware provisioning, email and directory accounts, role-based software access, multi-factor authentication, security training and the asset handover acknowledgement.

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  • 16 fill-in fields highlighted
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Preview of the checklist

[Highlighted] = fill in
[Company Logo][Company Name]

IT ONBOARDING CHECKLIST

Employee Name:
[Employee Name]
Employee ID:
[Employee ID]
Department:
[Department]
Date of Joining:
[Date of Joining]
Work Mode:
[Office / Hybrid / Remote]
Ticket No.:
[Reference Number]

1. Hardware Provisioning

  • Laptop/desktop allocated – asset tag [Asset Tag], serial [Serial Number]
  • Charger, mouse, headset and bag issued
  • Operating system updated and patched
  • Full-disk encryption enabled
  • Endpoint protection installed and reporting
  • Device enrolled in device management

2. Accounts

  • Directory/domain account created
  • Official email ID created: [Email ID]
  • Collaboration tools (chat, video) enabled
  • Added to department distribution lists and shared drives
  • HRMS and attendance login activated

3. Role-Based Access (Approved by Reporting Manager)

ApplicationAccess LevelApproved ByDate Granted
[Application Name][Read / Edit / Admin][Reporting Manager][DD/MM/YYYY]
[Application Name][Access Level][Reporting Manager][DD/MM/YYYY]
[Application Name][Access Level][Reporting Manager][DD/MM/YYYY]

4. Security Setup

  • Multi-factor authentication enrolled
  • VPN configured (for remote/hybrid users)
  • Password set by the user on first login
  • Printer and Wi-Fi access configured

5. Training and Acknowledgements

  • Security awareness briefing: phishing, passwords, data handling
  • IT acceptable-use policy acknowledgement signed
  • Laptop/asset acknowledgement signed
  • Helpdesk contact and ticketing process explained
IT Executive
[IT Executive Name]
Date: [Date]
Employee
[Employee Name]
Date: [Date]

What this template includes

  • Hardware provisioning with asset tag and serial number
  • Directory, email and collaboration accounts
  • Role-based application access approved by the manager
  • Security controls: MFA, disk encryption, antivirus, patching
  • Security awareness briefing and policy sign-off
  • Asset handover acknowledgement
  • IT sign-off and ticket reference

When to use it

  • When HR raises a new-joiner IT request
  • For remote joiners whose laptop must be couriered and set up remotely
  • When applying least-privilege access for roles handling client or financial data
  • During ISO 27001 or client security audits

How to customise this template

  1. 1Replace generic software with your actual tool stack
  2. 2Add an access-approval matrix by role
  3. 3Include courier and remote-setup steps for work-from-home joiners
  4. 4Link the ticket number from your helpdesk
  5. 5Align with your information security policy

HR tips

  • Request IT setup at least three working days before joining
  • Never share initial passwords over the same channel as the username
  • Grant access by role, not by copying another user’s permissions
  • Record serial numbers so exit recovery is simple

For HR & hiring managers

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Frequently asked questions

What should be on an IT onboarding checklist?+

Hardware, accounts, application access, security controls, training and asset acknowledgement. Each item should be ticked with a date and the technician’s name.

How early should IT be informed of a new joiner?+

Ideally as soon as the offer is accepted, and at least a few working days before joining, so the device and accounts are ready on day one.

Should new employees sign for their laptop?+

Yes. An asset acknowledgement records the serial number and condition and makes recovery at exit straightforward.