betterjobs

Free letter template · Word

Offer Letter Format for Hotel and Restaurant

A hotel and restaurant offer letter is issued to chefs, commis, stewards, front office associates and housekeeping staff joining a hotel, restaurant, cloud kitchen or resort. It covers pay and service charge share, duty meals and staff accommodation, split or rotating shifts, uniform, and food hygiene and safety obligations.

  • Editable Word (.docx)
  • Made for India
  • 19 fill-in fields highlighted
  • Free, no sign-up

Preview of the letter

[Highlighted] = fill in
[Company Logo][Company Name]

OFFER OF EMPLOYMENT

Ref. No.:
[Reference Number]
Date:
[Date]

To,
[Candidate Name]
[Candidate Address]

Subject: Offer of Employment – [Designation], [Department / Outlet]

Dear [Candidate Name],

We are delighted to offer you the position of [Designation] in the [Department / Outlet] of [Hotel / Restaurant Name], [Work Location], reporting to [Reporting Manager]. Your joining date is [Date of Joining].

1. Remuneration and Facilities

  • Monthly gross salary: ₹[Amount] (Basic ₹[Basic Salary], HRA ₹[HRA], allowances ₹[Amount]); annual CTC ₹[CTC].
  • Service charge: shared as per the establishment's service charge policy, where applicable.
  • Duty meals: provided in the staff cafeteria during duty hours.
  • Accommodation: shared staff accommodation [Provided / Not Provided], subject to accommodation rules.
  • Uniform and laundry: uniforms issued and laundered by the establishment.
  • Statutory benefits: PF, ESI, bonus and gratuity as per law.

2. Working Hours

Hospitality operations run every day of the year. You will work [Number] hours a day in morning, evening, night or split shifts as per the departmental roster, including weekends, festivals and peak seasons, with a weekly off and compensatory offs as per policy. Overtime, if any, will be compensated as per law.

3. Hygiene, Grooming and Conduct

  1. A medical fitness certificate is required before joining; food handlers will undergo periodic medical checks.
  2. You shall follow food safety and hygiene standards, including hair nets, gloves, clean uniform, no jewellery in kitchens and reporting illness before duty.
  3. Grooming standards for your department must be maintained at all times on duty.
  4. Guest information, room numbers and belongings are confidential; lost and found items must be deposited as per procedure.
  5. Consumption of alcohol on duty and removal of food or property without a gate pass are prohibited.

This offer is subject to document and reference verification and a probation period of [Probation Period] months. Notice period will be [Notice Period].

Please bring your certificates, experience letters, PAN, Aadhaar (last 4 digits / masked copy), bank details and photographs on joining, and sign this letter as acceptance by [Date].

We look forward to welcoming you.

Yours sincerely,

For [Hotel / Restaurant Name]
[Authorised Signatory]
Human Resources
Accepted by
[Candidate Name]
Date: [Date]

What this template includes

  • Department and outlet, as hotels run several outlets
  • Salary plus service charge distribution as per policy
  • Duty meals, staff accommodation and laundry facilities
  • Split shifts, night shifts and peak-season working
  • Food hygiene, medical fitness and personal grooming standards
  • Guest privacy and property/minibar accountability

When to use it

  • Hiring kitchen brigade staff such as commis, CDP or sous chef
  • Offering front office, F&B service or housekeeping roles
  • Staffing a new restaurant or resort before launch
  • Hiring staff who will live in staff accommodation
  • Recruiting management trainees from hotel management institutes

How to customise this template

  1. 1Enter the outlet (all-day dining, banquets, room service) and kitchen section
  2. 2State whether accommodation is provided and any nominal charge
  3. 3Insert your service charge distribution policy reference
  4. 4Edit shift patterns for split shifts if your restaurant uses them
  5. 5Add seasonal closure terms for resorts

HR tips

  • Get food handlers medically examined before kitchen duty and keep records for food safety inspections
  • Explain service charge distribution transparently to avoid disputes
  • Avoid unpaid trial shifts; pay for any trial work
  • Keep accommodation rules in a separate annexure signed by the employee

This template is a starting point. Review shift, accommodation and service charge terms against your state's Shops and Establishments rules, applicable labour and food safety laws, and with a legal adviser where needed.

For HR & hiring managers

Hire top talent from BetterJobs

Experienced and fresher candidates across India — blue, grey and white collar. Post a job in 5 minutes and start receiving applications.

  • Post in 5 minutesDescribe the role in one line — we write the job description.
  • Verified applicantsEvery applicant has a verified mobile number.
  • Resume databaseSearch experienced candidates by skill, city and experience.

Frequently asked questions

Is service charge part of salary in hotels?+

Service charge distribution depends on the establishment's policy and applicable rules. Mention in the offer that it is shared as per policy and is separate from fixed salary.

Do kitchen staff need a medical certificate?+

Food handlers are expected to be medically fit and free of infectious disease. Ask for a fitness certificate before joining and repeat checks periodically.

What is a split shift in a restaurant?+

A split shift covers lunch and dinner service with a break in the afternoon. State total working hours and break timing in the offer letter.

All 55 industry editions →