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Free notice template · Word

Performance Escalation Notice

A performance escalation notice is issued when an employee has completed a performance improvement plan without reaching the agreed standard. It summarises the PIP goals against results, records the support given and the employee's input, and informs them of the next step, such as an extended plan, role change or formal review.

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[Company Logo][Company Name]

PERFORMANCE ESCALATION NOTICE

Ref. No.:
[Reference Number]
Date:
[Date]
PIP Reference:
[PIP Number], [DD/MM/YYYY] to [DD/MM/YYYY]

To,
[Employee Name]
[Designation], [Department]
Employee ID: [Employee ID]

Subject: Outcome of Performance Improvement Plan and Escalation

Dear [Employee Name],

Your Performance Improvement Plan concluded on [DD/MM/YYYY]. The closing review was held on [DD/MM/YYYY] with [Reporting Manager] and [HR Name]. The results against the agreed goals are:

PIP GoalMeasureTargetAchievedStatus
[Goal 1][Measure][Target][Actual][Met / Partly met / Not met]
[Goal 2][Measure][Target][Actual][Met / Partly met / Not met]
[Goal 3][Measure][Target][Actual][Met / Partly met / Not met]

During the plan, the following support was provided: [e.g. weekly coaching sessions on DD/MM, DD/MM; product training on DD/MM/YYYY; lead allocation increased by X%]. At the closing review, you stated that [neutral summary of employee's comments].

We acknowledge the improvement shown in [area]. However, the overall standard required for the role of [Designation] has not been reached. In line with the company's Performance Management Policy, the matter is being escalated as follows:

  • Extension of the PIP by [Number] weeks with revised milestones
  • Review of suitability for an alternative role in [Department]
  • Formal performance review by [Senior Reviewer Name], [Designation]
  • Other: [Specify]

You may submit any written comments or additional information within [Number] days of receipt of this notice, and these will be placed before [Senior Reviewer Name]. No final decision has been taken.

For [Company Name]
[HR Name]
HR Department
Received by
[Employee Name]
Date: [Date]

What this template includes

  • PIP period and reference
  • Goal-by-goal results table
  • Support actually provided during the plan
  • Employee's comments at the closing review
  • Escalation step and who will handle it
  • Opportunity to submit written comments

When to use it

  • A PIP has ended and the employee did not meet most of the agreed goals
  • Improvement was partial and management is deciding next steps
  • The matter needs to move from the manager to HR or a department head
  • You need a record that support was provided before further steps

How to customise this template

  1. 1Use the same goals and measures written in the PIP
  2. 2Record support given with dates, not just what was promised
  3. 3Choose the escalation option your policy provides
  4. 4Name the senior reviewer taking over

HR tips

  • Consider whether a different role would suit the employee better
  • Do not escalate if the company did not deliver the promised support
  • Acknowledge areas where the employee did improve
  • Keep the notice factual and avoid predicting the outcome

Action following an unsuccessful PIP should follow your performance policy, appointment terms, standing orders and applicable law. Treat this as a starting template and seek legal advice before termination.

For HR & hiring managers

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Frequently asked questions

What happens if an employee fails a PIP?+

Depending on policy, outcomes can include an extended PIP, redeployment to a better-suited role, a formal performance warning, or further review that may lead to separation after due process.

Should the employee be heard after a PIP ends?+

Yes. A closing review meeting and a chance to give written comments make the process fair and help identify any factors outside the employee's control.

Can a PIP be extended?+

Yes, if there is meaningful progress and a realistic chance of meeting the standard with more time. Put the extension and new dates in writing.