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Free template template · Word

User Access Review

A user access review is a periodic check in which managers and system owners confirm that each user's access to a system is still needed and appropriate, and mark the rest for removal. IT prepares the user list, reviewers certify or revoke, and the signed sheet becomes audit evidence.

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Preview of the template

[Highlighted] = fill in
[Company Logo][Company Name]

USER ACCESS REVIEW SHEET

System / Application:
[System Name]
Review Period:
[Quarter / Half-year] [Year]
System Owner:
[System Owner Name]
Prepared by (IT):
[IT Executive Name]
Review Due Date:
[DD/MM/YYYY]

Instructions for Reviewers

  1. Check each user and role listed against the person's current job.
  2. Mark Keep, Modify or Revoke. Add a comment for Modify.
  3. Pay special attention to rows flagged as leaver, inactive or privileged.
  4. Do not review your own access; it will be reviewed by your manager.
  5. Return the signed sheet to IT by the due date.

User Access Listing

User IDEmployee NameEmployee IDDepartmentRole / Access LevelLast LoginHR StatusFlagDecisionComments
[User ID][Employee Name][Employee ID][Department][Role][DD/MM/YYYY]Active-Keep / Modify / Revoke[Comments]
[User ID][Employee Name][Employee ID][Department][Role][DD/MM/YYYY]ExitedLeaverKeep / Modify / Revoke[Comments]
[User ID][Employee Name][Employee ID][Department][Admin Role][DD/MM/YYYY]ActivePrivilegedKeep / Modify / Revoke[Comments]
[User ID][Employee Name][Employee ID][Department][Role][DD/MM/YYYY]ActiveInactive 90+ daysKeep / Modify / Revoke[Comments]
[User ID]---[Role][DD/MM/YYYY]Not foundOrphanRevoke[Comments]

Review Summary

Total Users ReviewedKeptModifiedRevokedOrphan Accounts Found
[Count][Count][Count][Count][Count]

Remediation Tracker

User IDAction RequiredTicket No.Completed OnCompleted By
[User ID][Revoke / Modify role][Ticket Number][DD/MM/YYYY][IT Executive Name]
[User ID][Revoke / Modify role][Ticket Number][DD/MM/YYYY][IT Executive Name]
[User ID][Revoke / Modify role][Ticket Number][DD/MM/YYYY][IT Executive Name]

I have reviewed the access listed above and confirm that the decisions recorded reflect the current business need of each user.

Reviewer
[Reviewer Name]
[Designation]
Date: [Date]
System Owner
[System Owner Name]
Date: [Date]
Remediation confirmed by
[IT Head Name]
Date: [Date]

What this template includes

  • System name, review period and reviewer
  • User list with role, last login and employment status
  • Keep, modify or revoke decision for each user
  • Flags for leavers, inactive accounts and privileged roles
  • Remediation tracking with completion dates
  • Sign-off by reviewer and IT

When to use it

  • Quarterly or half-yearly review of critical systems such as ERP or payroll
  • Before an internal or external audit
  • After a reorganisation or merger of teams
  • After a security incident involving user accounts

How to customise this template

  1. 1Export the user list from each system with roles and last-login dates
  2. 2Compare with the HR active employee list before sending to reviewers
  3. 3Set your inactivity threshold, for example 90 days
  4. 4Choose review frequency by system risk
  5. 5Attach remediation tickets as evidence

HR tips

  • Send reviewers a pre-filtered list highlighting leavers and inactive users
  • Do not let reviewers approve their own access
  • Track revocations to closure; a decision without action fails the audit
  • Keep previous review sheets to show the control runs consistently

For HR & hiring managers

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Frequently asked questions

How often should user access be reviewed?+

Many companies review critical and financial systems quarterly and others half-yearly or yearly. Choose a frequency based on risk and auditor expectations.

Who should review user access?+

The user's reporting manager or the system owner, who knows whether the access is still needed. IT prepares the data and carries out removals.

What is an orphan account?+

An account that belongs to no active employee, often left behind after an exit. Orphan accounts should be disabled as soon as they are found.