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Free form template · Word

Email Usage Acknowledgement

This acknowledgement is issued with an employee’s official email ID. The employee confirms they will use the company email account professionally: following the signature format, not forwarding mail to personal accounts, checking recipients before sending external attachments, and reporting phishing.

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Preview of the form

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[Company Logo][Company Name]

EMAIL USAGE ACKNOWLEDGEMENT

Employee Name:
[Employee Name]
Employee ID:
[Employee ID]
Designation:
[Designation]
Department:
[Department]
Official Email ID:
[Email ID]
Date Issued:
[Date]

I acknowledge that the official email account [Email ID] has been issued to me for company business, and that the account and all messages in it belong to [Company Name].

I Agree To

  • Use official email for business communication, in a professional and courteous tone.
  • Use the standard company email signature.
  • Check recipients carefully, especially before sending attachments to external addresses.
  • Use BCC for large external distribution lists to protect addresses.
  • Share large or confidential files through [Approved File-Sharing Tool] rather than as attachments.
  • Report suspicious emails to [IT Helpdesk Email] without clicking links.

I Will Not

  • Forward or auto-forward company email to a personal email account.
  • Use official email to register for personal websites or services.
  • Send chain mails, offensive content or unsolicited bulk mail.
  • Make commitments to clients or vendors beyond my authority by email.
  • Delete emails in breach of the retention policy.

I understand that the company may access the mailbox for business continuity, security or investigation, and that access will be disabled on my last working day.

Employee
[Employee Name]
Date: [Date]
IT
[IT Executive Name]
Date: [Date]

What this template includes

  • Email ID issued and date
  • Business-use principle
  • Etiquette and signature rules
  • Forwarding and auto-forward ban
  • Attachment and recipient checks
  • Retention and ownership of mailbox

When to use it

  • When an official email ID is created for a new joiner
  • When email etiquette problems recur
  • When email retention or forwarding rules change
  • For employees who correspond with clients

How to customise this template

  1. 1Insert the standard email signature format
  2. 2Add your retention period
  3. 3Mention approved file-sharing tools
  4. 4Add client-communication approval rules

HR tips

  • Give new joiners a standard signature on day one
  • Turn off auto-forwarding technically, not just by policy
  • Teach the reply-all and BCC rules

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Frequently asked questions

Who owns an employee’s official email?+

The company owns the official mailbox and its content, as stated in this acknowledgement.

Can employees forward work emails to Gmail?+

Most policies prohibit forwarding work email to personal accounts because it moves company data outside controlled systems.

What happens to the mailbox when someone leaves?+

Access is disabled on exit and the mailbox is retained or transferred as per the retention policy.