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Exit Interview Questionnaire

An exit interview questionnaire is a bank of open-ended questions HR can draw on in an exit conversation. It is grouped by theme so the interviewer can go deeper where the leaver has most to say, and it is designed to uncover root causes of attrition rather than collect scores.

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Preview of the form

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[Company Logo][Company Name]

EXIT INTERVIEW QUESTIONNAIRE

Employee Name:
[Employee Name]
Department:
[Department]
Date:
[Date]

Thank you for taking the time to share your experience at [Company Name]. Your honest answers will help us improve. Responses are confidential and are reviewed only by HR.

A. Your decision

  1. What first made you start looking for another opportunity?
  2. What does your new role offer that you could not find here?
  3. Was there a specific event that confirmed your decision?
  4. What could we have done to keep you?

B. Your role

  1. How closely did your actual job match the description you were hired for?
  2. Did you have the tools, information and resources to do your job well?
  3. How manageable was your workload over the last six months?

C. Your manager and leadership

  1. How would you describe the support and feedback you received from your manager?
  2. Did you feel your contributions were recognised?
  3. How well did leadership communicate company goals and changes?

D. Pay, growth and learning

  1. How fair did you find your compensation compared to your responsibilities?
  2. Which benefits did you value most, and which were missing?
  3. Did you see a clear path for growth here?
  4. What training or learning would have helped you?

E. Culture and workplace

  1. How would you describe the culture of your team in three words?
  2. Did you feel safe raising concerns or disagreeing?
  3. Did you face or observe any behaviour that made you uncomfortable? You may also raise this with the Internal Committee.
  4. How inclusive did you find the workplace?

F. Closing

  1. What should we change for the next person in your role?
  2. What should we never change?
  3. Would you recommend us as an employer to a friend? Why or why not?
  4. Would you consider rejoining in the future?
Interviewer Notes
Key Themes Identified
Interviewer
[HR Name]
Date: [Date]

What this template includes

  • Opening questions to build comfort
  • Role and work questions
  • Manager and leadership questions
  • Pay, benefits and recognition questions
  • Growth and learning questions
  • Culture, safety and inclusion questions
  • Closing questions on improvement and return

When to use it

  • You are preparing for an exit interview and need good questions
  • Managers are being trained to run stay or exit conversations
  • You want to probe a particular theme, such as manager quality, for a department
  • A written questionnaire is sent in advance so the leaver can reflect

How to customise this template

  1. 1Pick 10 to 15 questions for a 30-minute interview
  2. 2Add department-specific questions, such as on shift rosters in operations
  3. 3Reword questions into the language the employee is most comfortable with
  4. 4Leave answer space if you send it in advance

HR tips

  • Ask open questions and follow up with tell me more
  • Avoid leading questions such as was it your manager
  • Ask what would have made them stay, not only why they leave
  • End positively by thanking them for honest feedback

For HR & hiring managers

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Frequently asked questions

What are the best questions to ask in an exit interview?+

Useful ones include: what prompted you to look for a new role, what could we have done to keep you, how would you describe your manager's support and what should we change for the next person in your role.

How many questions should an exit interview have?+

Around 10 to 15 well-chosen open questions are enough for a 30 to 45 minute conversation.

Should the questionnaire be anonymous?+

An interview cannot be fully anonymous, but answers should be kept confidential and reported only in aggregate. Use an anonymous survey if you want unattributed feedback.