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Free report template · Word

Handover Document

A handover document is the written note a departing employee prepares for the person taking over the role. It summarises responsibilities, the status of open work, recurring deadlines, where files live, key contacts and known issues, so the successor can work without having to call the leaver.

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Preview of the report

[Highlighted] = fill in
[Company Logo][Company Name]

HANDOVER DOCUMENT

Prepared by:
[Employee Name], [Designation]
Handed over to:
[Successor Name]
Date:
[Date]

1. Role Summary

[Two to four lines describing the purpose of the role, main outputs and who it serves.]

2. Open Work

Task / ProjectCurrent StatusNext StepDeadlinePriority
[Task][Status][Next step][DD/MM/YYYY][High / Medium / Low]
[Task][Status][Next step][DD/MM/YYYY][High / Medium / Low]
[Task][Status][Next step][DD/MM/YYYY][High / Medium / Low]

3. Recurring Responsibilities

ActivityFrequencyDue ByInputs FromOutput To
[Activity][Daily / Weekly / Monthly][Day or date][Name / Team][Name / Team]
[Activity][Quarterly / Annual][Day or date][Name / Team][Name / Team]

4. Files and Systems

  • Shared folder: [Folder path or link]
  • Key trackers and templates: [Names and locations]
  • Systems used: [System names] – access to be transferred by IT on [Date]

5. Key Contacts

NameOrganisation / TeamRole in WorkContact
[Name][Team / Client / Vendor][What they help with][Email / Phone]
[Name][Team / Client / Vendor][What they help with][Email / Phone]

6. Known Issues and Risks

[List open problems, pending approvals or risks, with suggested next actions.]

Handed over by
[Employee Name]
Date: [Date]
Received by
[Successor Name]
Date: [Date]
Reviewed by
[Reporting Manager]
Date: [Date]

What this template includes

  • Role summary in a few lines
  • Open tasks with status, next step and deadline
  • Recurring responsibilities by frequency
  • File and folder locations
  • Access list and how access will be transferred (no passwords in the document)
  • Key internal and external contacts
  • Known issues and risks

When to use it

  • You are serving notice and your manager asks for a handover note
  • You are moving to another team or location inside the company
  • You are going on long leave such as maternity leave or sabbatical
  • A role is being split between two or more people

How to customise this template

  1. 1Write the role summary first, then fill each table
  2. 2Link to folders instead of attaching files
  3. 3Never write passwords; note who will reset or transfer each access
  4. 4Review it with your successor and manager and update it before the last day

HR tips

  • Write for someone who has never done the job
  • Mark what is urgent in the first two weeks after you leave
  • Keep it in a shared location, not on your laptop
  • Update status columns at the end of every week of notice

For HR & hiring managers

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Frequently asked questions

What should a handover document include?+

A role summary, open tasks with status, recurring tasks, file locations, access details, key contacts and known issues. It should let someone else continue the work without you.

Should passwords be written in a handover document?+

No. Passwords should be reset or transferred through IT. The document should only say which systems are involved and who controls access.

Who approves the handover document?+

Normally the reporting manager reviews it and the successor confirms it is understood. Some companies attach it to the department clearance form.