[Company Logo][Company Name]
CLIENT HANDOVER CHECKLIST
- Outgoing Account Owner:
- [Employee Name]
- New Account Owner:
- [Successor Name]
- Date:
- [Date]
Client Summary
| Client Name | Annual Revenue (₹) | Contract Renewal | Decision-Maker | Introduction Date |
|---|---|---|---|---|
| [Client 1] | [Amount] | [DD/MM/YYYY] | [Name, Title] | [DD/MM/YYYY] |
| [Client 2] | [Amount] | [DD/MM/YYYY] | [Name, Title] | [DD/MM/YYYY] |
| [Client 3] | [Amount] | [DD/MM/YYYY] | [Name, Title] | [DD/MM/YYYY] |
For each client
- Account history and relationship notes updated in CRM
- Contract, rate card and discount approvals shared
- Open orders, proposals and quotes listed
- Outstanding receivables and ageing reviewed with Finance
- Open complaints or service issues explained
- Verbal commitments made to the client recorded in writing
- Client-side contacts for operations, finance and approvals listed