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Free form template · Word

Monthly Performance Review

A monthly performance review is a one-page check used for roles where results move quickly, such as sales, BPO, retail, field and production staff. It records the month’s targets versus actuals, attendance and quality, gives a rating and captures coaching notes for the next month.

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Preview of the form

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[Company Logo][Company Name]

MONTHLY PERFORMANCE REVIEW

Company:
[Company Name]
Month / Year:
[Month] [YYYY]
Working Days in Month:
[Number]
Employee Name[Employee Name]
Employee ID[Employee ID]
Designation[Designation]
Department[Department]
Reporting Manager[Reporting Manager]
Date of Joining[Date of Joining]
Work Location[Work Location]
Shift / Process (if applicable)[Shift]

Monthly Rating Scale

RatingLabelDescription
4ExemplaryPerformance well above the standard in every area reviewed
3ProficientSolid, reliable performance at the expected standard
2DevelopingProgressing, but support is still needed in some areas
1Below StandardPerformance is not yet acceptable for the role

1. Monthly Targets

MetricMonthly TargetActualAchievement %Rating (1–4)
[Metric 1, e.g. Sales Value ₹][Target][Actual][%][Rating]
[Metric 2, e.g. Calls / Visits][Target][Actual][%][Rating]
[Metric 3, e.g. Quality Score %][Target][Actual][%][Rating]
[Metric 4, e.g. Customer Complaints][Target][Actual][%][Rating]

2. Attendance and Punctuality

Days PresentApproved LeaveUnapproved AbsenceLate MarksRemarks
[Number][Number][Number][Number][Remarks]

3. Overall Rating and Incentive

Overall monthly rating (1–4)[Rating]
Monthly incentive eligibility: Yes / No
Incentive amount (if applicable): ₹[Amount]

4. Coaching Notes

What went well this month[Comments]
One thing to improve next month[Comments]
Support / training to be provided[Support]
Focus targets for next month[Targets]

The employee has seen this monthly review and the coaching points have been discussed.
Employee remarks: [Employee Comments]

Employee
[Employee Name]
Date: [Date]
Team Leader / Manager
[Reporting Manager]
Date: [Date]

What this template includes

  • Month and year with working-day count
  • Target versus actual table for monthly metrics
  • Attendance and punctuality summary (present days, leave, late marks)
  • Quality or compliance score
  • Four-point monthly rating scale
  • Coaching notes and focus areas for next month

When to use it

  • Monthly review of sales executives, telecallers and field staff
  • BPO and contact-centre agents measured on AHT, quality and attendance
  • Trainees and new joiners who need frequent feedback
  • Teams whose monthly incentive depends on a rating

How to customise this template

  1. 1List the three to five metrics that matter for the role
  2. 2Pull attendance data from your biometric or HRMS report
  3. 3Link the rating to your monthly incentive slab if applicable
  4. 4Keep the same format all year so trends are easy to compare

HR tips

  • Review in the first week of the following month while data is fresh
  • Balance numbers with coaching; one positive and one improvement point at least
  • Do not penalise approved leave in the attendance rating
  • Escalate three consecutive low months to a structured improvement plan

For HR & hiring managers

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Frequently asked questions

Which employees need a monthly performance review?+

Roles with monthly targets or high-volume work, such as sales, customer support, retail and production, benefit most from monthly reviews.

What should be included in a monthly review?+

Targets versus actuals, attendance, quality or compliance scores, a rating and specific coaching points for the next month.

Can monthly reviews be used for the annual appraisal?+

Yes. Twelve monthly reviews give solid evidence and reduce recency bias when the annual rating is decided.