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Free letter template · Word

Offer Letter Format for Real Estate Company

A real estate offer letter is used by developers, builders and property consultancies to hire sales managers, CRM executives, channel partner managers and site staff. It covers fixed pay with booking-linked incentives, weekend and site-visit duty, accurate project disclosures consistent with RERA registration, and handling of customer payments and documents.

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Preview of the letter

[Highlighted] = fill in
[Company Logo][Company Name]

OFFER LETTER

Ref. No.:
[Reference Number]
Date:
[Date]

To,
[Candidate Name]
[Candidate Address]

Subject: Offer of Employment as [Designation] – [Project / Region]

Dear [Candidate Name],

We are pleased to offer you the position of [Designation] with [Company Name]. You will be attached to the [Project Name] sales office at [Work Location] and report to [Reporting Manager]. Your date of joining is [Date of Joining].

1. Compensation and Incentives

  • Annual fixed CTC: ₹[CTC], paid monthly after statutory deductions.
  • Booking incentive: ₹[Amount] / [Percentage]% per unit sold, payable after receipt of [Percentage]% of the agreement value, as per the sales incentive policy.
  • Clawback: incentives paid on bookings cancelled within [Number] days will be adjusted against future incentives.
  • Conveyance: site visit travel reimbursed as per policy.

2. Working Days

As weekends and holidays are peak days for site visits, you will work on Saturdays and Sundays and receive a weekly off on a weekday as per roster. Working hours will be [Timing], with extended hours during launches and events.

3. Sales Conduct

  1. You shall describe projects, carpet area, amenities, possession timelines and pricing only as per approved plans, registration details and official price sheets, and shall not make verbal promises beyond them.
  2. You shall not accept any cash, cheque or transfer from customers in your name. All payments must be made directly to the company's designated project account.
  3. Customer documents, KYC copies and booking forms must be handled securely and submitted to CRM the same day.
  4. Leads, customer databases, channel partner lists and pricing are confidential company information and shall not be shared or taken on leaving.
  5. You shall not deal in the company's inventory for personal gain or act as a broker for any other project while employed.

4. Conditions

This offer is subject to background verification, a probation period of [Probation Period] months and a notice period of [Notice Period]. You may be assigned to any project of the company.

Please bring your certificates, experience documents, PAN, Aadhaar (last 4 digits / masked copy) and bank details on joining, and sign this letter as acceptance by [Date].

Yours sincerely,

For [Company Name]
[Authorised Signatory]
Human Resources
Accepted by
[Candidate Name]
Date: [Date]

What this template includes

  • Project or region assigned and the sales lounge or site office
  • Fixed pay and incentive per booking with clawback on cancellation
  • Weekend working and weekday off
  • Honest representation of project details as per approved plans and registration
  • No collection of cash or personal payments from customers
  • Confidentiality of customer leads and pricing

When to use it

  • Hiring pre-sales and closing managers for a project launch
  • Offering CRM roles that handle customer payments and documentation
  • Recruiting channel partner or broker relationship managers
  • Hiring site sales lounge staff on weekend-heavy rosters

How to customise this template

  1. 1Insert project names and RERA registration details where relevant
  2. 2Set incentive per booking and the clawback rule
  3. 3Edit the weekday off and site visit transport arrangements
  4. 4Add CRM-specific duties such as demand letters and registration support
  5. 5Reference the channel partner policy for those roles

HR tips

  • Pay incentives only after a defined realisation milestone to avoid disputes
  • Never let sales staff promise amenities not in the approved plan
  • Route every customer payment to company accounts only
  • Treat leads as company data and remove access on exit

This template is a starting point. Review it against applicable labour laws, real estate regulatory obligations, your state's Shops and Establishments rules and with a legal adviser where needed.

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Frequently asked questions

How are incentives paid in real estate sales jobs?+

Usually per booking, after a defined portion of the sale price is received. Clawback applies if the booking is cancelled within a specified period.

Why does a real estate offer letter mention RERA?+

Sales staff must represent projects accurately in line with the registered details and approved plans. Mis-selling can expose the company to complaints.

Do real estate sales staff work on weekends?+

Yes, weekends are peak site-visit days, so the weekly off is usually on a weekday.

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