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Free template template · Word

Performance Scorecard

A performance scorecard presents an employee’s key measures in a balanced-scorecard layout across four perspectives: financial, customer, internal process and learning. Each measure has a weight, target, actual and RAG status, giving a quick visual score that managers can update monthly or quarterly.

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Preview of the template

[Highlighted] = fill in
[Company Logo][Company Name]

EMPLOYEE PERFORMANCE SCORECARD

Company:
[Company Name]
Employee:
[Employee Name] ([Employee ID])
Designation / Department:
[Designation] / [Department]
Period:
[Month / Quarter] [YYYY]

RAG Status Legend

StatusRuleScore
GreenAchieved 95% or more of target3
AmberAchieved 80% to 94% of target2
RedAchieved below 80% of target1

Scorecard

PerspectiveMeasureWeight (%)TargetActualRAGWeighted ScoreTrend vs Last Period
Financial[e.g. Revenue ₹ / Cost saving ₹][%][Target][Actual][RAG][Score][Up / Same / Down]
Financial[e.g. Collections within 60 days %][%][Target][Actual][RAG][Score][Trend]
Customer[e.g. Customer satisfaction score][%][Target][Actual][RAG][Score][Trend]
Customer[e.g. Complaints resolved within SLA %][%][Target][Actual][RAG][Score][Trend]
Internal Process[e.g. On-time project delivery %][%][Target][Actual][RAG][Score][Trend]
Internal Process[e.g. Audit / compliance findings][%][Target][Actual][RAG][Score][Trend]
Learning & Growth[e.g. Training hours completed][%][Target][Actual][RAG][Score][Trend]
Learning & Growth[e.g. Team members certified][%][Target][Actual][RAG][Score][Trend]
Total weighted score (max 3.00)[Score]
Overall status: Green / Amber / Red

Commentary on Red and Amber Measures

MeasureReasonRecovery ActionOwnerTarget Date
[Measure][Reason][Action][Owner][DD/MM/YYYY]
[Measure][Reason][Action][Owner][DD/MM/YYYY]
Employee
[Employee Name]
Date: [Date]
Reporting Manager
[Reporting Manager]
Date: [Date]

What this template includes

  • Four balanced-scorecard perspectives
  • Weight, target and actual for each measure
  • Red/Amber/Green status legend
  • Score calculation with weighted total
  • Period-on-period trend column
  • Commentary on red items

When to use it

  • Senior individual contributors and managers with mixed goals
  • Monthly or quarterly business reviews
  • Linking individual goals to company strategy
  • Presenting performance on one page to leadership

How to customise this template

  1. 1Choose two or three measures per perspective
  2. 2Set weights totalling 100% across all measures
  3. 3Define RAG thresholds (e.g. Green ≥ 95% of target)
  4. 4Refresh actuals from MIS reports each period

HR tips

  • Do not overload; 8–12 measures is usually enough
  • Include at least one leading indicator, not only lagging results
  • Always explain red items with a recovery action
  • Share the scorecard with the employee before review meetings

For HR & hiring managers

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Frequently asked questions

What is an employee performance scorecard?+

It is a one-page summary of an employee’s key measures, targets and actual results, often grouped in balanced-scorecard perspectives with a weighted score.

What is RAG status?+

Red, Amber, Green status shows at a glance whether a measure is off track, at risk or on track against target.

How often should a scorecard be updated?+

Monthly or quarterly, depending on how quickly the measures change and when data is available.