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Free checklist template · Word

IT Offboarding Checklist

An IT offboarding checklist guides IT through everything needed when an employee leaves: data handover during notice, account and access removal on the last day, device collection, and cleanup of licences and mailboxes afterwards. It protects company data and avoids paying for unused licences.

  • Editable Word (.docx)
  • Made for India
  • 13 fill-in fields highlighted
  • Free, no sign-up

Preview of the checklist

[Highlighted] = fill in
[Company Logo][Company Name]

IT OFFBOARDING CHECKLIST

Employee Name:
[Employee Name]
Employee ID:
[Employee ID]
Department:
[Department]
Last Working Day:
[Last Working Day]
Exit Type:
Resignation / Termination / Retirement / Contract End

Phase 1: During Notice Period (Manager and IT)

  • List of systems, applications and admin rights held by the employee prepared
  • Work files moved to shared drive / team folder
  • Ownership of shared documents, dashboards and repositories transferred to [Reporting Manager]
  • Shared passwords and service accounts identified for rotation
  • Third-party tools signed up with work email listed
  • Personal devices with company email identified for removal

Phase 2: Last Working Day

  • Directory / domain account disabled at [HH:MM]
  • Email login blocked; auto-reply or forwarding set as approved
  • VPN and remote access revoked
  • Business application access removed: [Application Names]
  • Admin / privileged roles removed from servers and cloud consoles
  • MFA devices and app passwords revoked
  • Company email removed from personal phone
  • Laptop, phone, SIM and peripherals collected; IT asset clearance form signed

Phase 3: After Exit (within [Number] days)

  • Shared passwords and service account credentials rotated
  • Software licences reclaimed and reassigned
  • Mailbox converted to shared mailbox / archived
  • Distribution lists and chat groups cleaned up
  • Device wiped and re-imaged after data confirmation
  • Account deleted after retention period of [Number] days

Immediate Exit (termination or security concern)

  • Access disabled before or at the time of communication
  • Remote wipe of company data on mobile devices triggered if needed
  • Recent activity logs preserved for review
  • Security team informed

Sign-off

Items pending[Details]
Remarks[Remarks]
IT Executive
[IT Executive Name]
Date: [Date]
Reporting Manager
[Reporting Manager]
Date: [Date]
IT Head
[IT Head Name]
Date: [Date]

What this template includes

  • Timeline in phases: notice period, last day, after exit
  • Data and knowledge handover to the manager
  • Removal of email, VPN, application and admin access
  • Mail forwarding or auto-reply decisions
  • Device and peripheral collection
  • Licence reclaim and account deletion after the retention period

When to use it

  • A resignation is accepted and the last working day is fixed
  • An employee is terminated and access must be cut immediately
  • A contractor's engagement ends
  • A periodic audit finds accounts of ex-employees still active

How to customise this template

  1. 1List all systems your company uses so none are missed
  2. 2Set your mailbox retention period after exit
  3. 3Add an immediate-removal path for terminations
  4. 4Link each phase to the person responsible
  5. 5Attach the IT asset clearance form for the asset part

HR tips

  • For involuntary exits, disable access before or during the exit meeting
  • Remove shared passwords and rotate any the employee knew
  • Check third-party tools signed up with the work email
  • Transfer ownership of shared documents before deleting the account

For HR & hiring managers

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Frequently asked questions

When should IT disable an employee's access on exit?+

Normally at the end of the last working day. For terminations or sensitive roles, access is usually disabled at the time the decision is communicated.

What happens to an ex-employee's email account?+

Companies typically convert it to a shared mailbox, set an auto-reply or forward mail to the manager for a set period, then archive and delete as per policy.

What is often missed during IT offboarding?+

Shared passwords, third-party SaaS tools, personal devices with company email, admin roles in cloud consoles and ownership of shared files.