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Business Analyst Job Description

A business analyst job description for IT services, ERP and product teams that need someone to translate business needs into clear requirements. It covers workshops, documentation, process mapping, UAT and change support.

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[Company Logo][Company Name]

JOB DESCRIPTION – BUSINESS ANALYST

Job Title:: Business Analyst
Department:: Business Analysis / Delivery
Reports To:: Project Manager / Product Head
Location:: [Work Location]
Employment Type:: Full-time, Permanent
Experience:: 2–6 years in business analysis
Job Code:: [Reference Number]

About [Company Name]

[Company Name] is [one-line description of your business, products/services and team size]. Office address: [Company Address].

Job Summary

The Business Analyst will bridge business stakeholders and technology teams at [Company Name], eliciting and documenting requirements for [System / Project] and ensuring solutions solve the right business problems.

Key Responsibilities

Conduct stakeholder interviews and requirement workshops
Prepare BRD, FRD and user stories with acceptance criteria
Map as-is and to-be processes
Perform gap and impact analysis
Prioritise requirements with product owner / client
Clarify requirements for development and QA teams
Prepare UAT scenarios and support UAT
Manage requirement changes and traceability
Prepare training material and user guides

Required Skills

Requirement elicitation
BRD / FRD / user story writing
Process modelling (BPMN, Visio)
Excel / SQL analysis
Stakeholder communication

Qualifications & Experience

Graduate in engineering, commerce or management; MBA preferred
2–6 years as a business analyst

Preferred Skills (Good to Have)

CBAP / CCBA certification
ERP domain knowledge
Jira / Confluence

Key Performance Indicators (KPIs)

KPI	Target	Review Frequency
Requirement-related rework	Below [Percentage]%	Per release
Sign-off on requirements	By planned date	Per phase
UAT pass rate	[Percentage]%	Per release

Salary Range

₹[Minimum CTC] – ₹[Maximum CTC] per annum (CTC), depending on experience and skills. Final offer will show the fixed and variable split and approximate in-hand salary.

Benefits

Provident Fund (EPF) and ESI as applicable, gratuity as per law
[Number] days of paid leave plus public holidays as per company policy
[Health insurance / group mediclaim cover]
Domain certification support

How to Apply

Send your CV with domains and systems you have analysed. Send your application to [HR Email] with the subject line "Application – Business Analyst – [Your Name]" or apply through [Application Link]. Last date to apply: [Date].

Prepared by
[HR Name]
Human Resources
Date: [Date]

Approved by
[Reporting Manager]
Business Analysis / Delivery
Date: [Date]

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What this template includes

A job summary that explains why the business analyst role exists and where it sits in Business Analysis / Delivery
9 role-specific responsibilities, starting with conduct stakeholder interviews and requirement workshops
Required skills such as requirement elicitation and brd / frd / user story writing, so screening criteria are clear
Qualifications and experience (2–6 years in business analysis) stated up front to filter applications
A KPI table, e.g. requirement-related rework, that later becomes the appraisal yardstick
Salary range, benefits and how-to-apply sections with placeholders ready to fill

When to use it

Implementing an ERP, CRM or custom system
Requirements are unclear and rework is high
Automating manual business processes
Staffing a client-facing IT project

How to customise this template

1Replace [Company Name], [Work Location] and the reporting line (Project Manager / Product Head) with your actual details
2Trim or reorder the responsibilities so the top three reflect what the business analyst will spend most time on
3Mention the domain (BFSI, healthcare, manufacturing) and documentation standards you follow
4Fill in the salary range as annual CTC in ₹ and decide whether to show it publicly or only on request
5Set realistic targets in the KPI table with the hiring manager before the role goes live

HR tips

Domain knowledge is often decisive; state it as required or preferred
Ask for a sample BRD or user story set (sanitised)
Clarify whether the BA also acts as a product owner

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Frequently asked questions

What does a business analyst do?+

A business analyst gathers and documents requirements, maps processes, identifies gaps, works with developers on solutions and supports testing and rollout.

What documents does a BA prepare?+

BRD, FRD, use cases, user stories, process flows, gap analysis and UAT test scenarios.

Which skills are important for a BA?+

Requirement elicitation, documentation, process modelling, SQL or Excel analysis, and stakeholder communication.

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