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Office Boy/Support Staff Job Description

This office boy / support staff job description lists the routine support duties that keep an office clean, supplied and running. It suits offices, clinics, CA firms and small businesses hiring office assistants or peons.

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[Company Logo][Company Name]

JOB DESCRIPTION – OFFICE BOY/SUPPORT STAFF

Job Title:: Office Boy / Support Staff
Department:: Administration
Reports To:: Admin Executive / Office Manager
Location:: [Work Location]
Employment Type:: Full-time, Permanent
Experience:: No minimum experience; 0–3 years preferred
Job Code:: [Reference Number]

About [Company Name]

[Company Name] is [one-line description of your business, products/services and team size]. Office address: [Company Address].

Job Summary

The Office Support Staff will keep the [Company Name] office at [Work Location] clean, stocked and running smoothly by providing pantry, cleaning, document handling and errand support to employees and visitors.

Key Responsibilities

Open and close the office at the scheduled times
Serve tea, coffee and water to staff and visitors
Keep desks, meeting rooms and pantry clean and tidy
Photocopy, scan and file documents as instructed
Deliver and collect documents, cheques and couriers locally
Purchase small office items and submit bills
Refill stationery and pantry supplies and inform admin when low
Assist in shifting files and arranging meeting rooms
Report repairs or maintenance issues to the admin executive

Required Skills

Punctuality and honesty
Cleanliness and hygiene
Basic reading of Hindi / English / local language
Polite behaviour with visitors
Basic photocopier and scanner use

Qualifications & Experience

8th / 10th / 12th pass
Freshers welcome; prior office support experience preferred
Two-wheeler with valid licence (if errands required)

Preferred Skills (Good to Have)

Previous office or hotel pantry experience
Basic smartphone use for UPI and maps

Key Performance Indicators (KPIs)

KPI	Target	Review Frequency
Office open on time	100% days	Monthly
Errands completed same day	[Percentage]%	Monthly
Cleanliness checklist adherence	100%	Weekly

Salary Range

₹[Minimum CTC] – ₹[Maximum CTC] per annum (CTC), depending on experience and skills. Salary will be paid monthly by bank transfer as per applicable minimum wages for [State].

Benefits

Provident Fund (EPF) and ESI as applicable, gratuity as per law
[Number] days of paid leave plus public holidays as per company policy
[Health insurance / group mediclaim cover]
Uniform provided
Conveyance for official errands

How to Apply

Visit the office with your CV or bio-data, a photo ID and a recent photograph, or ask a reference to share your details. Send your application to [HR Email] with the subject line "Application – Office Boy/Support Staff – [Your Name]" or apply through [Application Link]. Last date to apply: [Date].

Prepared by
[HR Name]
Human Resources
Date: [Date]

Approved by
[Reporting Manager]
Administration
Date: [Date]

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What this template includes

A job summary that explains why the office boy/support staff role exists and where it sits in Administration
9 role-specific responsibilities, starting with open and close the office at the scheduled times
Required skills such as punctuality and honesty and cleanliness and hygiene, so screening criteria are clear
Qualifications and experience (No minimum experience; 0–3 years preferred) stated up front to filter applications
A KPI table, e.g. office open on time, that later becomes the appraisal yardstick
Salary range, benefits and how-to-apply sections with placeholders ready to fill

When to use it

Hiring a peon or office assistant for a small office
Clarifying duties to avoid disputes
Replacing support staff
Setting standard duties across branches

How to customise this template

1Replace [Company Name], [Work Location] and the reporting line (Admin Executive / Office Manager) with your actual details
2Trim or reorder the responsibilities so the top three reflect what the office boy/support staff will spend most time on
3Write duty timings, weekly off and errands that need a two-wheeler
4Fill in the salary range as annual CTC in ₹ and decide whether to show it publicly or only on request
5Set realistic targets in the KPI table with the hiring manager before the role goes live

HR tips

Write duties in simple language and share a translated copy in the local language if needed
State working hours and weekly off clearly
Ensure statutory benefits such as PF and ESI where applicable

For HR & hiring managers

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Frequently asked questions

What are the duties of an office boy?+

Office boys handle pantry service, cleanliness, photocopying and scanning, delivering documents and couriers, local errands and opening or closing the office.

What qualification is needed for an office boy?+

Usually 8th, 10th or 12th pass with basic reading ability; no prior experience is mandatory.

Is ESI applicable to office support staff?+

ESI applies where the establishment is covered and the employee earns up to ₹21,000 a month; PF applies as per EPF rules.

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