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Free email template template · Word

Interview Rescheduling Email

An interview rescheduling email moves an already confirmed interview to a new date or time, either because the panel is unavailable or because the candidate asked. It apologises for the change, offers specific alternative slots and asks for quick confirmation so the candidate stays engaged.

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Preview of the email template

[Highlighted] = fill in
[Company Logo][Company Name]

INTERVIEW RESCHEDULING EMAIL

Subject: Rescheduled – Your interview for [Designation] at [Company Name]

Dear [Candidate Name],

Version A (company-initiated): We are sorry to inform you that your interview scheduled for [Original Date] at [Original Time] needs to be rescheduled due to an unavoidable scheduling conflict on our side. We apologise for any inconvenience this may cause.

Version B (candidate-requested): Thank you for letting us know that the slot on [Original Date] does not work for you. We are happy to find a new time.

Please choose one of the following slots:

OptionDateTime (IST)Mode
1[Date][HH:MM][In-person / Video]
2[Date][HH:MM][In-person / Video]
3[Date][HH:MM][In-person / Video]

All other details remain the same unless mentioned here: Venue – [Company Address] / Link – [Meeting Link]; Panel – [Interviewer Name].

Kindly reply with your preferred option by [Date, Time]. Once confirmed, we will send you an updated calendar invitation.

Thank you for your understanding and flexibility. We look forward to speaking with you.

Regards,
[HR Name]
[Designation]
[Company Name]
[Phone Number]

What this template includes

  • Subject line that clearly says 'Rescheduled'
  • Reference to the original slot so there is no confusion
  • Short apology or acknowledgement
  • Two or three specific new slot options
  • Updated mode, venue or link if changed
  • Deadline to confirm

When to use it

  • The interviewer has an emergency or clashing meeting
  • The candidate requests a different slot
  • Office closure, holiday or travel disruption on the interview day
  • Moving an in-person interview to video, or the other way round

How to customise this template

  1. 1Use version A when the company reschedules and version B when responding to the candidate
  2. 2Delete the slot table if you are confirming a single agreed slot
  3. 3Update the video link; do not reuse an expired link
  4. 4Copy the panel on the email so the new time reaches their calendar

HR tips

  • Reschedule at most once from the company side; repeated changes signal disorganisation
  • Offer slots outside working hours for employed candidates if possible
  • Send the updated calendar invite immediately after confirmation
  • Keep the tone warm; the candidate has already planned around the original slot

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Frequently asked questions

How do I politely reschedule an interview with a candidate?+

Apologise briefly, explain that the slot needs to change, offer two or three concrete new options and ask them to confirm by a set time.

Should the reason for rescheduling be given?+

A short, general reason such as 'an unavoidable scheduling conflict' is enough.

What if a candidate asks to reschedule more than once?+

Accommodate genuine reasons, but after a second request it is fair to ask if they remain interested in the role.